Privacy Policy

Effective Date: January 1, 2025

 

1. Introduction

Navimate Inc. (“Navimate,” “we,” “us,” or “our”) provides a web platform available at navimateinc.com and navimate.io (the “Sites”) and related applications and services (collectively, the “Services”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Services.

By using Navimate or creating an account, you consent to the practices described below.

2. Information We Collect

a. Information You Provide
  • Account details – name, email address, password, company name, and any profile information you enter.
  • Billing details – when you subscribe or purchase a plan, Stripe (our payment processor) collects your payment-card information on our behalf. We do not store or access full card data.
  • Communications – messages you send to support or through in-app contact forms.
b. Information Collected Automatically
  • Log data – IP address, browser type, device information, and pages visited.
  • Cookies and similar technologies – used to maintain sessions and analyze site(s) usage. You may disable cookies in your browser, but some functions may not work properly.
c. Information from Third Parties
  • Stripe – limited payment status, subscription IDs, or transaction references.
  • Analytics providers – aggregated usage statistics (e.g., Google Analytics).

3. How We Use Information

We use collected information to:

  1. Create and maintain user accounts.
  2. Process subscriptions and payments through Stripe.
  3. Provide, improve, and personalize our Services.
  4. Communicate about your account, plan renewals, or product updates.
  5. Enforce our Terms of Use and comply with legal obligations.

4. How We Share Information

We do not sell or rent personal data. We may share information only with:

  • Service providers that help us operate (e.g., Stripe for payments, hosting partners, analytics).
  • Legal authorities if required by law or to protect our rights and users’ safety.
  • Business transfers – in the event of a merger, acquisition, or sale of assets.

5. Data Storage & Security

Data is stored on secure servers in [insert region, e.g., the United States or Canada]. We use encryption (HTTPS, database encryption, and TLS) and restrict employee access to personal data.
Despite our safeguards, no online system is 100 % secure, and users share information at their own risk.

6. Your Rights

Depending on your jurisdiction, you may:

  • Access or update your account data from your profile settings.
  • Request deletion of your account by contacting us.
  • Opt out of marketing emails via unsubscribe links.

7. Data Retention

We keep user and billing information for as long as your account is active or as needed for tax and accounting purposes, after which it is securely deleted or anonymized.

8. Children’s Privacy

Our Services are not directed to children under 16. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy periodically. The “Effective Date” above will indicate the latest version. Continued use after updates constitutes acceptance.

10. Contact Us

If you have questions about privacy or data handling, contact us.